Important Phone Numbers in Korea: Emergency, 1330, Offices and Embassy

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Here are the numbers from our Instagram carousel, with more detail: emergency calls, help for travelers, offices and the German Embassy in Seoul. For three items, the cards differ from our source. We explain this in the text. ━━━━━━━━━━ 🚨 Emergency: 112 and 119 You can reach the police at 112. Interpreters are available for foreigners on weekdays from 8 a.m. to 11 p.m. and on weekends from 8 a.m. to 6 p.m. You can reach the fire department and ambulance at 119, also with an interpreter service. Note: The Instagram card says that since March 2024 the police have interpreters for English and Chinese around the clock. This does not match the times in our source (the New Zealand Embassy in Seoul). Please check the current times with the police directly. 👉 For you: Save 112 and 119 in your phone. For the police interpreter hours, the card and the source differ. ━━━━━━━━━━ 📞 1330: Help for travelers The Korea Travel Helpline 1330 is run by the Korea Tourism Organization. It gives information, interprets by phone, takes complaints and connects you to the tourist police. From abroad, dial +82-2-1330. According to the city of Hanam, this is free of charge. The Instagram card, however, said that international rates apply. We can't settle this, so please check with the Korea Tourism Organization. By phone, 1330 is available in English, Chinese, Japanese and Russian, among others, but not in German. The chat runs around the clock in Korean, English, Japanese and Chinese, also via KakaoTalk. 👉 For you: According to the source, 1330 is not available in German by phone. Use English or the chat instead. ━━━━━━━━━━ 🏛️ Offices: visa, insurance, Seoul help For questions about your visa and Residence Card, you can reach Immigration at 1345. For the national health insurance NHIS, the number is 1577-1000. The Seoul Global Center helps foreigners in Seoul. Our source (the New Zealand Embassy in Seoul) gives the number 1688-0120. The Instagram card said 02-2075-4180. Please check the current number on the Seoul Global Center website. 👉 For you: Note down 1345 and 1577-1000 for visa and health insurance. For the Seoul Global Center, double-check the number before you call. ━━━━━━━━━━ 🇩🇪 German Embassy in Seoul You can reach the German Embassy at +82 2 748 41 14. It is on the 8th floor of Seoul Square, Hangang-daero 416, in Jung-gu. Our source does not give opening hours for regular matters. Please check the embassy website. 👉 For you: Save the phone number and address before you need them. ━━━━━━━━━━ 🌙 Embassy emergency number after hours For emergencies of German citizens outside opening hours, call +82-(0)10-5240-7124. The source gives these times for this number: Monday to Thursday 5:30 p.m. to midnight, Friday 4:15 p.m. to midnight, Saturday, Sunday and public holidays 8 a.m. to midnight. For other times, such as between midnight and 8 a.m., the source says nothing. You can find the exact times on the embassy website (seoul.diplo.de). 👉 For you: According to the source, this number is for emergencies of German citizens outside the embassy's opening hours. ━━━━━━━━━━ 🔗 Sources Deutsche Botschaft Seoul – Kontakt https://seoul.diplo.de/kr-de/botschaft Stadt Hanam – Tourist Interpretation 1330 https://www.hanam.go.kr/english/contents.do?key=9667 Botschaft Neuseeland Seoul – Emergency numbers in Korea https://www.mfat.govt.nz/en/countries-and-regions/asia/republic-of-korea-south/new-zealand-embassy/emergency-numbers-in-korea ━━━━━━━━━━ 💬 Which of these numbers have you ever needed in Korea, and how well did communication work out? 📲 On Instagram: https://www.instagram.com/lebeninkorea_en/ 📸 Photos: Christopher Ott, Den K, Marek Piwnicki, Marissa Lewis (Unsplash); Alef_photograph (Pixabay); Joongwon Lee - SKKU DOA (CC BY-SA 4.0, Wikimedia Commons), Sean Young (@assanges) (CC BY 4.0, Wikimedia Commons); KI-generiert (Nano Banana Pro) (KOGL Type 1)